A sales agent who never sleeps and speaks the language of whoever asks.
This one is being built now. What you read below is the system under construction, not one that's already answering customers.
The starting point
Inquiries come in at night, on weekends and in languages not everyone on the team speaks.
Someone asking about a property at eleven at night doesn't wait until morning: they ask somewhere else.
And the ones that do get a timely answer reach an agent who may not speak their language.
What we built
- An assistant on the website and on WhatsApp, around the clock.
- It answers questions about a catalog of more than 800 properties.
- It qualifies the lead before passing them to anyone.
- It books the viewing with the agent who speaks their language and alerts them on WhatsApp.
- It adds the contact to the CRM.
- It logs the viewing from a WhatsApp voice note, without the agent typing anything.
Recreation: the real data never leaves the client.
What changes
Nobody goes unanswered because of the time they asked or the language they asked in.
The viewing arrives already booked, with the right agent.
The CRM fills itself in, which is the part nobody does.
If you're curious about the technical side
How it works inside
It answers from the real catalog, not from what it thinks it remembers. If a property isn't available, it doesn't offer it.
There's personal data on the people inquiring: the system runs where it should, and the CRM entry goes through the client's own channel.
When a question goes beyond what it knows, it hands the conversation to a person instead of improvising.
Got something similar?
Tell us about it in the assessment. It's free, and you come away with a yes or a no.