For clinics and healthcare centers

Patient Scheduling and Questions

Books appointments on WhatsApp and on your website, answers questions with your center's protocol and puts the appointment in the calendar.

Book a free assessment See how it works

appointments · center WhatsApp and website

I need an appointment for an abdominal ultrasound. Do I have to fast?
Yes, six hours of fasting and no fizzy drinks. There's a slot on Thursday 24 at 17:15 and on Friday 25 at 10:30. Which works better?
Thursday. I'm Lucia Ferrer.
Booked, Lucia: Thursday 24, 17:15, abdominal ultrasound. I'll remind you on Wednesday.
Visit · Thu 24 · 17:15
Testabdominal ultrasound
PatientLucia Ferrer
Preparation6 h fasting
ReminderWednesday 23
Protocol · abdominal ultrasound

How it works

Four steps, from the message to the reminder.

  1. center · calendar and hours
    Hours9:00–14:00 · 16:00–20:00
    Closedweekends
    Calendar3 exam rooms
    Protocols18 tests

    We gather your hours, calendar and protocols, just as you have them

  2. patient · WhatsApp · 21:40
    I need an appointment for an abdominal ultrasound. Do I have to fast?
    Thursday calendarProtocol · ultrasoundHours

    The patient writes on WhatsApp or your website, at any hour

  3. appointment · logged
    Visit · Thu 24 · 17:15
    Testabdominal ultrasound
    PatientLucia Ferrer
    Preparation6 h fasting

    It answers with the protocol and logs the appointment

  4. reminder · Wednesday
    Tomorrow, Thursday, at 17:15: abdominal ultrasound. Remember: six hours of fasting and no fizzy drinks. Protocol · abdominal ultrasound

    It sends a reminder the day before, with the preparation

What it does

Booked, Lucia: Thursday 24, 17:15, abdominal ultrasound. I'll remind you on Wednesday.
Visit · Thu 24 · 17:15
Testabdominal ultrasound
PatientLucia Ferrer
Preparation6 h fasting
ReminderWednesday 23

Books the appointment and logs it

It checks the calendar, offers two slots and logs the appointment with the preparation in the same conversation.

What should I bring to the MRI?
Your referral and the report from the last one, if there is one. Nothing metal on you, and if you have an implant, say so when you arrive. Protocol · MRI · 2026

Answers with your protocol

Preparation, what to bring, how to cancel: it answers with what you gave it; if the protocol changes, so does the answer.

I've had a fever and an earache for two days. Should I take something?
A doctor needs to see that, not me. I'm passing your message to the doctor and they'll call you this morning.
Doctor alertFever and earache, two days · asks what to take. Awaiting a call.

Clinical questions go to the doctor

Symptoms, medication, results: it doesn't answer them; it passes them to the doctor with a summary and tells the patient.

Runs on your server

Your patients and your calendar are stored on your server, not on anyone else's.

Inside the center's server

Patients write on WhatsApp and on your website

  • I need an appointment for an abdominal ultrasound. Do I have to fast?
  • What should I bring to the MRI?
  • Can I move Tuesday's appointment to the afternoon?
  • The center's protocols

Patient Scheduling and Questions

  • The appointment in its slot

    Thursday 24, 17:15, with the preparation.

  • The answer to the patient

    With the protocol cited at the end.

The calendar and your patients' data stay on your server.

What it costs

Setup
€1,000one-off
  • We load your hours, calendar and protocols and connect it to your WhatsApp and your website
  • We leave it booking appointments in about 30 days, at one center or several
Maintenance
€195/ month · no lock-in
  • Monitoring, updates and support from the people who built it
  • A change to a protocol or your hours comes at no extra cost

The same package for every product. No lock-in, VAT not included. If your case needs more than the standard, we say so before we start.

See pricing in detail

Frequently asked questions

Does it work with the center's WhatsApp?

Yes. It connects to the center's number through the WhatsApp Business API and also answers on your website. The number stays yours, and reception can step into a conversation whenever it wants.

Does it answer medical questions?

No. It answers with the center's protocol: hours, test preparation, what to bring, how to cancel. Anything that needs clinical judgment goes to the doctor with a summary, without making up an answer. What it answers and what it passes on is set with you during setup.

Does it replace my scheduling software?

It doesn't have to. It can keep the calendar itself or log appointments in the one you already use, if it can connect to it; we check during setup. Either way, the appointment goes in its slot and the patient is notified.

Where is patient data stored?

On your server. The calendar, names and phone numbers stay there, and if you ever leave the service, they stay where they were.

Working on something similar?

Tell us about it in the assessment. It's free, and you leave with a yes or a no.

Book a free assessment
From the blog

More on the blog

 From the blog

Browse all our articles