For hospitality and franchises

24/7 Guest Service and Bookings

Answers on WhatsApp and on your website at any hour, logs the booking and alerts the venue with what it needs to know.

Book a free assessment See how it works

bookings · venue WhatsApp and website

A table for 4 on Saturday at 21:30? One of us is celiac.
Yes, there's a table for 4 on Saturday 19 at 21:30, with a gluten-free menu. What name is it under?
Marta.
Booked, Marta: Saturday 19, 21:30, 4 people, one gluten-free. See you Saturday.
Booking · Sat 19 · 21:30
Guests4
NameMarta
Allergiesgluten-free ×1
Received00:20 · venue closed
Venue alertNew booking with an allergy. The team sees it at opening, at 13:00.

How it works

Four steps, from the message to the alert.

  1. venue · hours and menu
    Hours13:00–16:00 · 20:00–23:30
    ClosedMondays
    Tables14
    Menu42 dishes · allergens

    We gather your hours, menu and tables, just as you have them

  2. guest · WhatsApp · 00:20
    A table for 4 on Saturday at 21:30? One of us is celiac.
    HoursSaturday tablesAllergens

    The guest writes on WhatsApp or your website, at any hour

  3. booking · logged
    Booking · Sat 19 · 21:30
    Guests4
    NameMarta
    Allergiesgluten-free ×1

    It checks for a free table and logs the booking

  4. venue · alert
    Booked, Marta: Saturday 19, 21:30, 4 people, one gluten-free. See you Saturday.
    Venue alertNew booking with an allergy. The team sees it at opening, at 13:00.

    It alerts the venue with what it needs to know

What it does

Booked, Marta: Saturday 19, 21:30, 4 people, one gluten-free. See you Saturday.
Booking · Sat 19 · 21:30
Guests4
NameMarta
Allergiesgluten-free ×1
Received00:20 · venue closed

Closes the booking at any hour

It checks for a table, logs it with the time and party size, and confirms it in the same conversation.

Anything gluten-free? And do you have a terrace?
Yes: the rice of the day, the sea bass and four starters can be made gluten-free. We have a terrace, open in September. Menu 2026 · allergens

Answers from your menu and your hours

Allergens, hours, terrace: it answers with what you gave it; if the menu changes, so does the answer.

We're 28 for a company dinner on October 3.
The manager handles groups this size. I'll pass on your message and they'll write to you tomorrow morning.
Manager alertGroup of 28 · dinner · Saturday, October 3. Awaiting a reply.

What it can't close, it passes on

Groups, events, complaints: it passes them to the manager with a summary and tells the guest.

Runs on your server

Your guests and your bookings are stored on your server, not on anyone else's.

Inside the venue's server

Guests write while the venue is closed

  • 00:20A table for 4 on Saturday at 21:30?
  • 03:40Are you open Sunday at lunchtime?
  • 07:30Can I move today's booking to 22:00?
  • 13:00 – 16:0020:00 – 23:30closed Mondays
    Your hours, menu and tables

24/7 Guest Service and Bookings

  • Booking in the calendar

    Time, party size and what to know.

  • Venue alert

    To the manager's phone, to see at opening.

The calendar and your guests' data stay on your server.

What it costs

Setup
€1,000one-off
  • We load your hours, menu and tables and connect it to your WhatsApp and your website
  • We leave it answering guests in about 30 days, at one venue or all of them
Maintenance
€195/ month · no lock-in
  • Monitoring, updates and support from the people who built it
  • A change to your menu or hours comes at no extra cost

The same package for every product. No lock-in, VAT not included. If your case needs more than the standard, we say so before we start.

See pricing in detail

Frequently asked questions

Does it work with the venue's WhatsApp?

Yes. It connects to the venue's number through the WhatsApp Business API and also answers on your website. The number stays yours, and your team can step into a conversation whenever it wants.

What if a guest asks for something it can't close?

It passes it to the manager with a summary of the conversation and tells the guest, without making up an answer. What gets passed on and what doesn't (groups, events, complaints) is decided with you during setup.

Does it replace my booking software?

It doesn't have to. It can keep the calendar itself or log bookings in the one you already use, if it can connect to it; we check during setup. Either way, the booking is logged and the venue is alerted.

Where are the bookings and the data stored?

On your server. Names, phone numbers and what to know about each booking stay there, and if you ever leave the service, they stay where they were.

Working on something similar?

Tell us about it in the assessment. It's free, and you leave with a yes or a no.

Book a free assessment
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