For industrial maintenance

Technical Assistant

The technician asks from their phone, at the machine, and gets the answer with the manual and page it comes from.

technical assistant · plant network

The PH-40 press shows error E-12 and won't start. What do I check?
E-12 is low pressure in the main circuit. Per the manual:
  1. Tank level, at least 3/4.
  2. Suction filter.
  3. Reset on the panel.
The filter was changed in February and is due every six months: start there. PH-40 manual · p. 47
PH-40 hydraulic press · line 2
Manualrev. 2021 · 212 pp.
Suction filter14-Feb-2026 · every 6 mo.
Last breakdownE-12 · 09-Aug-2025
Reports 2024-269

How it works

Four steps, from the manual to the answer.

  1. manuals · folder
    Manual_PH-40_rev2021.pdf
    Machine_records.xlsx
    Reports_2024-2026.csv
    Lockout_procedure.pdf

    We gather manuals, records and reports, as they are

  2. machines · reading
    MachinePH-40 press
    Line2
    Manualrev. 2021 · 212 pp.
    Reports 2024-269
    LatestFilter · 14-Feb-2026

    It reads each machine: its manual, its record and its reports

  3. shop floor · question
    The PH-40 press shows error E-12 and won't start. What do I check?
    PH-40 manualRecordReports

    The technician asks from their phone, at the machine

  4. shop floor · answer
    Low pressure. Tank level, suction filter and panel reset. The filter is due: it was changed in February. PH-40 manual · p. 47

    It answers with the manual and page it comes from

What it does

E-12 is low pressure in the main circuit. Per the manual: tank level, suction filter and panel reset. The filter was changed in February and is due every six months: start there. PH-40 manual · p. 47

It answers with the page in front of you

Every answer says which manual and which page it comes from, so you can open it and check before touching the machine.

PH-40 hydraulic press · line 2
Manualrev. 2021 · 212 pp.
Suction filter14-Feb-2026 · every 6 mo.
Last breakdownE-12 · 09-Aug-2025
Reports 2024-269

It knows each machine

It cross-checks the question with that machine's record and reports: it knows when the filter was changed and when it's due.

Log · today14 questions
With source13
Unanswered1
Unanswered. “PH-40 head tightening torque?” Not in the rev. 2021 manual. for the supervisor

It says what it doesn't know

If the answer isn't in your manuals, it says so instead of making it up, and notes it in the log so you know what's missing.

Runs on your server

These are your manuals and your machines: it runs entirely at the plant and nothing leaves it.

Inside the plant's server

Technicians ask, from their phones

  • The PH-40 shows E-12 and won't start
  • How often is the filter changed?
  • Head tightening torque?
  • Manuals, records and reports

Technical Assistant

  • Answer with its source

    The manual and page, on the technician's phone.

  • Log for the supervisor

    What was asked and what it couldn't answer.

Neither the manuals nor the questions leave the plant.

The standard package, published

Setup
€1,000one-off
  • We gather the manuals, records and reports, scanned ones too
  • We have it running on the plant's server in about 30 days
Maintenance
€195/ month · no lock-in
  • Monitoring, updates and support from the people who built it
  • A new manual or a new machine goes in at no extra cost

The same package for every product. No lock-in, VAT not included. If your case needs more than the standard, we say so before we start.

Questions before you start

Does it work with scanned PDF manuals?

Yes. Scans go through text recognition first, and during setup we check they read correctly before anything is signed off. If a page can't be read, you're told which one.

Does it replace the CMMS?

No. The CMMS still handles work orders and assets. The assistant is the lookup layer: it answers with what the manuals, records and reports say, without changing what you already use.

What if the answer isn't in the manuals?

It says so and doesn't make anything up. The question stays in the log, so the supervisor sees what still needs writing and adds it whenever they like; from then on, the assistant answers.

Where are the manuals and questions stored?

On the plant's server. Neither the manuals nor what each technician asks ever leave it, and if you stop the service one day, they stay where they were.

Working on something like this?

Tell us about it in the assessment. It's free, and you come out with a yes or a no.